Privacy policy

Controller
Kukkiva Oksa tmi.
Business ID 3321519-8
Retkeilijänkatu 3
00980 HELSINKI
Tel. 0414871522
Contact person for matters concerning the register
Oksana Kruglova
Tel. 0414871522
info@kukkivaoksa.fi


Purpose of the data

Delivery of ordered products and execution and invoicing of ordered services

First name, surname and address for the delivery of the products ordered

Telephone number: we will contact you by telephone if necessary for the successful delivery of the products ordered or the performance of the service ordered

E-mail address: we will send you an order confirmation and receipt by e-mail and, if necessary, contact you regarding the delivery or execution of your order

Company name, business ID and billing address: for billing purposes in the case of business customers.

Note! The information necessary for the delivery of the products ordered is transmitted to the distributors for the purpose of delivery.

Marketing communication and customer relationship management

E-mail address for newsletter subscribers: for users who subscribe to the newsletter via the newsletter subscription form and who have actively given their consent to receive the newsletter, we will send out timely marketing communications and offers by e-mail 4-8 times a month. It is possible to unsubscribe at any time and a cancellation link is included in every newsletter we send.

Improving the usability of the kukkivaoksa.fi website and improving the content and targeting of communications.

Transfer of data outside the EU or EEA

We may use service providers who may have access to your personal data from outside the EU/EEA, such as the United States, to process your personal data. We will ensure that such transfers are carried out in an appropriate and lawful manner in accordance with the law on the processing of personal data.

The data in the register may be used by the kukkivaoksa.fi online shop in its own registers for advertising purposes without disclosing the personal data to third parties. kukkivaoksa.fi online shop has the right to publish the information contained in the customer register as an electronic or written catalogue, unless the customer specifically objects. The list refers, for example, to mailing labels for direct mailings. The customer has the right to object to the publication of the information by informing the customer service of the kukkivaoksa.fi online shop, by e-mail to info@kukkivaoksa.fi or by contacting the register manager.

Disclosure of data

The data will not be disclosed to third parties except for the purposes mentioned above. Access to the register requires user rights for the internal network of the kukkivaoksa.fi online shop. The register is located on the password-protected server of the kukkivaoksa.fi online shop.

Protection of the register and retention period of personal data

We respect the confidentiality of personal data. The register is stored in a database protected by firewalls, passwords and other technical means, accessible only to the staff and authorised persons of Kukkiva Oksa tmi. The manual data is stored in a locked room and is accessible only to authorised persons. Obsolete and unnecessary data will be disposed of in an appropriate manner. We will retain personal data only for as long as necessary for the purposes of processing personal data as defined in this Privacy Policy. Due to obligations under the Accounting Act or other applicable law, it may be necessary to retain data for longer than the above period.

The data in the register may be used in the kukkivaoksa.fi online shop's own registers to target advertising without disclosing personal data to third parties. kukkivaoksa.fi online shop has the right to publish the information contained in the customer register in electronic or written form, unless the customer specifically objects. The list refers, for example, to mailing labels for direct mailings. The customer has the right to object to the publication of the information by informing the customer service of the kukkivaoksa.fi online shop, by e-mail to info@kukkivaoksa.fi or by contacting the register manager.

Amendments to the Privacy Policy

We are constantly striving to improve our services and therefore we reserve the right to change this Privacy Policy. We will notify you of any changes on this page.

About cookies

The kukkivaoksa.fi website uses so-called cookies. A cookie is a small text file that is stored on your computer when you visit a website. Cookies allow us to, for example:

  • obtain information about how visitors interact with the site
  • remember what is in your shopping cart
  • enable various services and functions on the site

Rights of the data subject

Data subjects have the right to object at any time to the use of their personal data for direct marketing purposes. In addition, the data subject has the right to:

  • to be informed of the processing of his/her personal data
  • to have access to his/her personal data processed by us concerning him/her.
  • request the correction and integration of inaccurate or incorrect personal data concerning him or her
  • request the erasure of his or her personal data
  • withdraw his/her consent and object to the processing of his/her personal data insofar as the processing of the personal data in question is based on the data subject's consent
  • object to the processing of his/her personal data on grounds relating to his/her particular personal situation, insofar as the processing of the personal data is based on the legitimate interests of Kukkiva Oksa
  • to obtain his/her personal data in a machine-readable form and to transfer those data to another controller
  • to request the restriction of the processing of their personal data. We may ask the data subject to clarify their request and verify their identity before processing the request. We may refuse to comply with the request on the grounds provided by applicable law.

The data subject also always has the right to lodge a complaint with the supervisory authority concerned or with the supervisory authority of the EU Member State where he or she resides or works if he or she considers that we have not processed his or her personal data in accordance with the applicable data protection legislation.

The data subject should send requests concerning his or her rights in writing or by e-mail:

Kukkiva Oksa tmi. will respond to requests within 1 month of the request, unless there are specific reasons to extend the response time.

What cookies do we use?

We use cookies primarily for three different purposes: web analytics, advertising and improving customer experience and usability.

We use session cookies for some functions on the kukkivaoksa.fi website, such as the order form. This means that your information is temporarily stored if you have filled it in on one page and then return to a previous page. This allows you to avoid having to fill in that information again. The session cookie is not stored on your computer, but disappears when you close your web browser.

The Kukkiva Oksa tmi. uses Google Analytics from Google for web analytics. Among other things, it helps us to gain insight into how visitors interact with the site. The information from cookies is used for internal web analysis.

How do I delete cookies?

If you do not accept the use of cookies on kukkivaoksa.fi as described above, you can change your browser settings so that cookies are not stored on your computer. However, please note that some features may not function properly if you do not allow the use of cookies. The purpose of our cookies is to make it easier for visitors to use our service and to help us improve our service. If you continue to use our website without changing your settings, we will assume that you agree to receive cookies.